haji apps Terms and Conditions

In this document, "haji apps", "platform", "we" or "us" refers to the entity operating the hajiapps.cam website and its Android and iOS applications. "Member", "you" or "user" refers to any registered account holder.

"Services" refers to all online facilities provided by haji apps, including casino games, sports betting, virtual games, live dealer games, payment processing and customer support.

"Account balance" refers to the total funds held in a member's wallet, including deposited funds, winnings and any applicable bonuses.

1.1 Effectiveness of Agreement

By completing the registration steps when creating an account on haji apps, you agree to these terms and conditions, our Privacy Policy and all applicable promotional terms. This agreement is legally binding.

If you disagree with any part of these terms, please refrain from using the platform or creating an account.

To open an account and use the services on haji apps, all of the following conditions must be met:

1. The applicant must be at least 21 years old.
2. You must register under your own identity — creating an account in someone else's name or under a fictitious identity is not allowed.
3. One person may operate only one account. If a person is found to have multiple accounts, all of them may be suspended or closed.
4. All information provided at registration must be accurate, complete and kept up to date.
5. You must gamble using your own personal funds — not borrowed money or funds belonging to someone else.

2.1 Identity Verification (KYC)

After registration, or before a certain withdrawal amount, haji apps may request identity verification (KYC). Required documents may include a national ID card, passport or driving licence. Withdrawals may be put on hold until the KYC process is complete.

You are solely responsible for keeping your haji apps account secure. Never share your login details, password or OTP code with any third party.

3.1 Password Management

Use a strong password that includes uppercase and lowercase letters, numbers and special characters. Changing your password regularly is recommended for security. If you forget your password, it can be recovered via your registered mobile number or email.

3.2 Unauthorised Access

If you suspect unauthorised access to your account, notify us immediately through haji apps live chat or email support. haji apps will not be responsible for transactions that occur due to your own negligence.

3.3 Updating Account Information

If your registered phone number, email or banking details change, update them immediately from account settings or inform the support team. haji apps is not responsible for communication failures caused by outdated information.

haji apps supports convenient local payment methods for members in Bangladesh.

4.1 Deposits

The minimum deposit amount is ৳200 for each method. Accepted methods are:

• bKash — Mobile Banking
• Nagad — Mobile Banking
• Rocket — Mobile Banking
• Bank Transfer — Major commercial banks including Dutch-Bangla Bank, Islami Bank and BRAC Bank

Deposits are generally credited instantly. If there is a delay for any reason, please notify our support team with proof of payment.

4.2 Withdrawals

The minimum withdrawal amount is ৳800. Processing time is generally 5–30 minutes. Withdrawals must be made using the same method used for the deposit.

Proper KYC verification must be completed on the account before withdrawing. Wagering requirements for the relevant bonus must be met before withdrawing bonus funds.

haji apps offers various promotional offers. Each offer is subject to specific terms.

5.1 Welcome Bonus

New members will receive a 120% bonus on their first deposit, up to a maximum of ৳15,000. To withdraw this bonus, the bonus amount must be wagered 20 times (wagering requirement: 20x).

Example: A deposit of ৳1,000 earns a bonus of ৳1,200, giving a total balance of ৳2,200. Before withdrawing the bonus, you must place bets totalling ৳1,200 × 20 = ৳24,000.

5.2 General Bonus Rules

• A bonus may only be claimed on one account, one device and one IP address.
• Before betting with bonus funds, the required amount must be wagered from the deposited funds.
• Multiple bonuses cannot be active on an account at the same time — the next bonus will not take effect until the wagering on the current one is complete.
• haji apps reserves the right to change promotional terms or cancel a bonus at any time.
• If bonus abuse is found, the relevant account may be closed.

5.3 VIP Cashback

The haji apps VIP programme has three tiers: Bronze, Silver and Gold. Weekly cashback is calculated on the week's net losses:

• Bronze tier — up to 0.3% weekly cashback
• Silver tier — up to 0.7% weekly cashback
• Gold tier — up to 1.0% weekly cashback

Example: A Silver tier member who has a net loss of ৳20,000 in a week will receive ৳20,000 × 0.7% = ৳140 cashback.

haji apps offers various types of games including slots, live casino, fishing games, cricket and football. The outcome of each game is determined by a third-party Random Number Generator (RNG).

6.1 Betting Rules

Each game has specific minimum and maximum bet limits, which are clearly shown in the game interface. For live games, the dealer's decision is final.

6.2 Technical Errors

If a game is interrupted mid-play due to a server error, internet disconnection or any other technical issue, haji apps will determine the result based on system logs. haji apps's decision on this matter is final.

6.3 Sports Betting

If a match is abandoned, postponed or altered, the outcome of bets will be determined in accordance with haji apps's specific sports betting rules. Odds in live betting may change at any time — odds are locked once a bet is confirmed.

Participation in any of the following activities is strictly prohibited and may result in account suspension or termination:

1. Using multiple accounts to claim bonus benefits.
2. Using software, bots or automated tools to play games.
3. Using the platform for money laundering or any illegal financial activity.
4. Exploiting game system errors to gain unfair profit.
5. Fraudulent behaviour towards other members.
6. Participating in gambling on behalf of or together with minors.
7. Operating an account with a false identity or false information.

If any such activity is suspected, haji apps may temporarily suspend the account and hold the associated balance for the purpose of investigation.

8.1 Closure at Member's Request

You may request closure of your account at any time through the support team. You will be given the opportunity to withdraw any outstanding balance before the account is closed, however any expired bonuses will be cancelled.

Under the Responsible Gaming policy, a self-exclusion request will block access to the account for a specified period.

8.2 Closure by haji apps

haji apps reserves the right to close or suspend an account without notice in the following circumstances:

• Violation of any clause of these terms and conditions.
• Evidence of fraudulent or suspicious activity.
• Non-cooperation with KYC or any other verification process.
• Registration using false or incorrect information.

haji apps makes every effort to operate its services without interruption, but does not accept liability for the following:

• Service disruptions caused by internet connectivity issues or third-party network outages.
• Losses caused by natural disasters, cyber attacks or other unforeseeable events.
• Any account-related loss caused by the member's own negligence.
• Delays or errors on the part of third-party payment providers.

The maximum compensation for any claim against haji apps will be equal to the total deposits made by the relevant member over three months.

haji apps reserves the right to amend these terms and conditions at any time. For significant changes, members will be notified in advance via their registered email or SMS.

Continued use of the platform after a change is made will be considered acceptance of the new terms. It is therefore recommended that you read the updated terms regularly.

If you have any questions about these terms and conditions, you may find initial answers in our FAQ section — detailed information is available on our Frequently Asked Questions (FAQ) page.

If you have any questions or concerns about these terms, please contact the haji apps support team:

• Live Chat: Available 24/7 in both Bengali and English
• Email: [email protected]

Our support team is available seven days a week, twenty-four hours a day. Every dispute or complaint is handled as quickly as possible.